Our Selling Policy

Our selling policies are designed to help create a fair and safe business experience for all The Flipside Marketplace users. As a Vendor, you’re responsible for regularly reviewing and complying with The Flipside Marketplace’s selling policies, and for meeting your obligations as set out in our Terms of Use  and Privacy Policies.

 

We recommend that you learn about The Flipside Marketplace’s selling policies in addition to your local, state and federal retail/resell laws before you open a storefront. This helps you avoid accidentally breaking any rules or regulations. If you are found in violation of any of The Flipside Marketplace’s selling policies, to protect the integrity of our marketplace, we may take certain actions, such as removing your listings or products and  limiting your buying and selling privileges. The following conditions apply to our Vendors:

The Flipside Marketplace Selling Policy

The following list of items are prohibited to be sold through this site without exception:

  1. Alcohol, Tobacco, Drugs, Drug Paraphernalia, and Medical Drugs
  2. Animal Products and Human Remains
  3. Dangerous Items: Hazardous Materials, Recalled Items, and Weapons
  4. Hate Items: Items that Promote, Support, or Glorify Hatred
  5. Illegal Items, Items Promoting Illegal Activity, and Highly Regulated Items
  6. Internationally Regulated Items
  7. Pornography and Mature Content
  8. Violent Items: Items that Promote, Support, or Glorify Violence
  9. Used Goods (does not include Certified Refurbished Goods)
  10.  
  11. It is the sole responsibility of the Vendor. to know and understand their local, state and federal laws for selling products.  Flipside-Marketplace.com nor Umoja-Mmoja, LLC. monitors nor are to be held liable for any law violations committed by the vendor by the improper sell or shipping of items through this site.
  12.  

Customer Disputes

Vendors are required to respond as quickly as possible to customer disputes.  Customers have the option to contact The Flipside Marketplace for assistance due to lack of vendor response. If Administration is unable to reach a Vendor within four (4) business days, the vendor’s store will be immediately shut down until a resolution is reached. After three (3) major customer complaints (ex. no response, product doesn’t match description, damaged goods, etc.), the Administration will close the vendor’s storefront permanently and the vendor will be banned from selling on the site in the future.  The Flipside Market does not refund transaction or administration fees if an item is returned from a customer.

Fee Schedule

Our fee schedule is straightforward and transparent.  There are no hidden fees when you partner with The Flipside Marketplace so you can price your products accordingly.

Listing Fees

All listings are FREE. NO relisting fees required.

Administrative Transaction Fees

When you make a sale through Flipside-Marketplace.com, you will be charged a transaction fee of 5% of the price you display for each listing. The transaction fee does not apply to sales tax, Goods and Services Tax (“GST”), or Harmonized Sales Tax (“HST”), unless you have included those charges in your listing price.  Transaction fees are deducted from your current balance as each sale occurs, and are reflected in your vendor commissions account.

Payment Processing Fees

Flipside-Marketplace.com offers customers the option to pay for goods using either a Paypal account or Stripe for credit card payments.  Payment processing fees will be deducted from the price listed per transaction.  The current rates* are as follows:

Paypal: 2.9% + 30¢ (3.5% flat charge for American Express payments)
Stripe: 2.9% + 30¢

(rates are based on US currency.  Please visit PayPal or Stripe for specific rate based on other regions.)

Shipping Fees

Flipside-Marketplace.com offers customers the option to choose their shipping methods.  Funds paid by the customer towards shipping costs are passed to the Vendor.   Vendors can purchase shipping labels and postage for any package or envelope over 3 ounces through your Store Management portal using The Flipside Marketplace shipping account.  You also have the option to use your own Shippo account in your store or purchase postage and labels at your prefered shipping company as well. 

Withdrawal Processing Fees

Flipside-Marketplace.com uses PayPal to pay vendors earnings.  A withdrawal payment processing fee will be deducted from the total available earnings for withdrawal to the vendor at a current rate of  25¢.  Deposits can be made to the vendor’s PayPal or Bank Account.  Requests for commission withdrawal can be submitted at anytime by the vendor.

Have Questions

Visit our Frequently Asked Questions page or submit your question in the contact form below.  We will respond with an answer as soon as possible.